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Shipping policy

  1. Free Shipping on Orders Over R1000.00:
  • Enjoy complimentary shipping on all orders totalling R1000.00 or more.
  • The free shipping offer applies automatically at checkout.

 

  1. Shipping Timeframes:
  • Central City Centres:
    • Orders shipped to central city centres can typically be expected within 2-3 business days.
  • Outlying Areas:
    • Deliveries to outlying areas may take up to 4 business days.

 

  1. Order Processing:
  • All orders are processed and dispatched within [1] business days of the order placement.
  • Orders placed after [12:00 pm] will be processed the following business day.

 

  1. Tracking Information:
  • Once your order has been dispatched, you will receive an email confirmation with tracking information.
  • Use the provided tracking details to monitor the status and delivery progress of your package.

 

  1. Shipping Partners:
  • We partner with reputable shipping carriers to ensure reliable and timely deliveries.
  • Our shipping partners may vary based on your location.

 

  1. International Shipping:
  • At this time, we only offer shipping within [South Africa]. International shipping options are not available.

 

  1. Shipping Charges:
  • For orders below R1000.00, a standard shipping charge of R80 will apply for all orders nationwide and will be calculated at checkout.

 

  1. Delivery Attempts:
  • Our shipping partners will make reasonable attempts to deliver your package. If delivery is unsuccessful, a notice will be left, and you may need to arrange an alternative delivery time or location.

 

  1. Address Accuracy:
  • It is the responsibility of the customer to provide accurate and complete shipping information.
  • We are not liable for delays or additional charges caused by incorrect or incomplete addresses.


  1. Order Changes:
  • Once an order is placed, changes to shipping details cannot be guaranteed. Please double-check your information before confirming your order.



Contact Information:

  • For any inquiries or assistance related to shipping, please contact our Customer Support Team at [info@flostates.com].

 

Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.

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